Eastern Himalayas & Bengal

It has been a couple of months since we returned from our private tour in India. It is still on our minds, we had such a wonderful time. I wanted to contact you much sooner to let you know but with illness in our families, the holidays and business the time has passed so quickly. We really wanted to thank you for setting up such a great trip - our driver, Harpal, was excellent. He made the long drives enjoyable and took very good care of us, especially when David got sick for a few days. His care and attention to us let us relax and feel safe, which made the trip even more enjoyable. The guides were really good, the sites amazing, the hotels - especially Agra - We were lucky enough to see a tiger walk right past our jeep. The trip was memorable, exciting and romantic. My husband and I would highly recommend it as everything was taken care of and we had no worries or concerns once we met our driver and guide upon arriving at the Delhi airport. A truly exceptional experience and we are so glad we chose to book with Explore India. Thank you again. Regards,

Good afternoon Nazir, We want to let you know that we thoroughly enjoyed our recent trip to Northern India. Everyone who dealt with us on this journey, being yourself with planning and booking, Rajeev the head of operations in Delhi, Yajur our tour guide and mentor during the tours and everyone else involved, deserve rave reviews. All were knowledgeable, professional, passionate in what they did and more than willing to do that little bit extra to make our trip an exceptional experience. I cannot praise these people enough. Along with your staff, the tour program, the places we visited and the local people with whom we interacted have made us appreciate and be amazed of a country, people and culture which apparently we really knew so little about. Our minds and eyes have been opened to a wonderful place which now we hope to see more of. Oh, and going by our tour group the shopping was great also. We want to thank you and everyone involved for creating a wonderful experience for us. Best regards,

Hi Nazir, We came home safely and the trip was great, I phoned you the next day want to tell you we enjoy the India trip but you weren't in the office. We also emailed to Ashish Khurana your local tourist guard and special thanks for his effort to take care of us all the way and we also ask him to say special thanks to Rajeev Shaarma he is a great leader to look after us from city to city. This trip really opened my eyes to understand India, they are a great nation during this money currency crisis, each bank lots people line up but no fighting. Again my wife and I thanks very much for your arrangement, hope to see you for any future trips.  May we wish you and your family have a wonderful Christmas and Happy New Year.

Hello Nazir My apologies for the delayed response, but we got home from India and were right back at it with work and Christmas preparations and festivities. I now want to take a moment to thank you and all the people in your organization for making our trip AMAZING. You helped us experience the many sides of India (colours, tastes, sounds, people, cities, countrysides, etc), while also helping us understand its history, culture, politics, environment, evolution and challenges. While I am aware of, and appreciate, all the work put in by your 'behind the scenes' team, I have to say that the one person we spent every day with really helped contribute to making our experience positive and very meaningful. Yazur's knowledge, humor, professionalism and communication skills were much appreciated. He went above and beyond to provide exceptional service to us too - helping individuals (including me) find that special something we were looking for. Thank you Yazur!! I was awestruck by the Taj Mahal and pleasantly surprised by the impact the Amber Fort had on me. Seeing the tigers in both the morning and afternoon trip through Ranthambore's park was also a highlight - and much appreciated. The chaos of the traffic moving through the streets was unexpected and quite entertaining too. Both Harry and I would highly recommend your organization to others considering a trip to India. All the best to you and your team for a happy, healthy and successful 2016!! Cheers

We had a FABULOUS time in India. Our hotels were very comfortable and the food selection was excellent. Every aspect of the trip went smoothly and Rajiv and Yajur were both wonderful. Rajiv greeted us and explained everything really well and then was there to say farewell. Yajur was knowledgeable, funny, helpful...just all-round a great tour guide. He even arranged for Ian to go into town and buy a cricket bat And the itinerary was excellent - lots of variety and lots of information. We will tell all our friends that Explore India is the way to visit. I'll ask Ian tonight if he has any extra feedback and let you know. Many thanks and all the very best of the holidays to you and your family. We wish you a happy, healthy and prosperous 2016,

First of all, we want to thank Nazir for planning this wonderful trip. We really appreciated the effort he made in meeting us on our first day of our arrival to Delhi, which I did not expect it at all. He came to our hotel and greeted us and even gave us a welcome dinner that night. When we were at the Kashmir airport, our guide gave me his cell phone, saying that someone wanted to talk to me. To my surprise, it was Nazir. My worried husband could not contact us while we were in Kashmir (for there is no internet access), but Nazir was able to locate us. He asked us how we were in order to report back to my husband. We really appreciate his hard work. In this trip, the best thing that happened to us was that we had a kind, responsible driver, Harpal. He met us in Delhi (after Kashmir) and drove us to Jaipur and Agra. He was such a careful driver, even though most drivers in India drive very recklessly. He was always patient and drove in a courteous manner. He was punctual when picking us up every time, and he took us to good restaurants. On our last day, arriving from Kathmandu to Delhi, he came back to be our guide, even though he had already gone back home (which was one hour away from Delhi!) He helped us a lot and we became good friends. Harpal is a highly recommended driver and guide. He deserves a raise and good appraisal. We had five different hotels on this trip; the best was Trident in Jaipur. Besides great breakfast, the staff was very friendly, helpful, and sincere. One of Trident’s policies is no tipping for all staff. It was such a relief because I did not need to carry small notes for tipping everywhere. Trident also had great security, swimming pool, good rate exchanges, and free internet in the business centre. Trident surpassed The Park in Delhi, Jaypee in Agra, and Ramada in Varanasi. We recommend that the best hotel should put to the last so that we won’t be comparing with the best. In this trip, I learned a lot. I felt sorry for the people in India in many situations – corruption, poverty, sanitation, and children and women status. I do think India needs another revolution in order to move forward again. To Nazir, I hope someone like you, young and has a good education, can form a team to help the people in India improve the living conditions in order for them to have a better world tomorrow.

Dear Nazir, Nazir, Explore India (Nov 17 departure) delivered on all expectations and promises, and then some. The professional competence of your staff, without exception in both Vancouver and India, ensured that the ambitious itinerary was not only delivered but exceeded.  Much of this credit must be given to our very deserving guide Harry. Harry, so knowledgeable, led us each through the kaleidoscope of challenges and chaos that is India... left me wanting more.  It was a privilege to be on his bus.  Also deserving for a job well done is our driver and his helper, Yogi, office support staff in Delhi and your representative in Varanasi.  Judy and I had an airline glitch and he worked hard to solve it and kept us informed, much appreciated.  I am sorry I don't know each of their names.  I have shared my story and pictures with a neighbor, you'll be hearing from them soon.   I had a great time, be proud of your staff and your product. Kindest regards,

Your ‘Mughals, Maharajas & Holy Ganges’ tour was simply amazing and far exceeded all our expectations. Everything was very well organized, our guides were exceptional, the food was outstanding, the culture and history were amazing, the hotels were upscale and the bus transport was very good. We wish to recognize those who made our trip such a huge success: our tour guide Arvind Sharma was very knowledgeable, very well organized, respectful and gracious and very passionate about his country and his faith; our co-tour guide Hilal Ahmed was very kind and respectful, always upbeat and attentive to logistical details and making sure everyone was content; our driver Inder Jeet and his helper Ashout were so kind, prompt and alert to all our road travel needs; and our greeter Arshad Khan was very kind and helpful on arrival and departure at the Delhi airport; and finally Nazir, Mandira and staff in Vancouver and Mansoor and staff in India, thanks for your exceptional planning and arrangements. Your itinerary provided a large variety of things to see and do every day and some awesome sites to visit - the Taj Mahal and Ranthambore safari in particular were standouts. The people of India are very considerate, kind-hearted and pleasant and we were always respectfully greeted as esteemed guests and always felt safe in their midst. We had a great time and cannot identify anything material that needs to be improved. We already have and will continue to recommend Explore India to others interested in visiting India. Thanks to everyone at Explore India for such memorable experience! Brian and Mary Petovello, Calgary, Alberta.

Dear Nazir and Rajeev: It is now nearly a month since my return from my memorable trip to India with my friends, Jodi and Susan, organized by your firm. I wanted to be sure to convey my thanks for the good advice, excellent service and superior organization that you and your team provided. I particularly appreciated your attention to detail and responsiveness to our requests and needs as situations arose or conditions changed. I also wanted to more formally recognize some of the people in your team who made a significant difference in our enjoyment of the trip. I must say that generally we have only the highest regard for all of the individual drivers who so graciously and expertly managed the challenges of Indian traffic and our particular needs with some mobility challenges, motion sickness and other occasional maladies picked up along the way. I would say that your choice of Hira Singh to provide our major travel segment from Delhi to Udaipur was brilliant -- befitting the observation that Hira means Diamond in English. Not only is Hira an excellent driver under all conditions but he is also a very special gentleman. He was thoughtful and caring in every regard: always attentive and responsive to our needs with the anticipation of what would be most safe and comfortable for us in terms of rest stops and places to park near the attractions to deal with mobility challenges and waiting, departures, etc.. He went above and beyond all expectations as he took care of us when we were not feeling well by buying us beverages and snacks (and not accepting any reimbursement) and checking in to make sure we were fine. He even worried that we might be hungry and gave us snacks on the longer drives that were necessary to make our ambitious itinerary. Hira is a tremendous asset to your firm and a wonderful ambassador for the beauty of the spirit of India. One of our guides made the joke that we were the "Three Canadian Maharanis" (we loved this observation and felt it summed up how much we were loving our trip and treatment). Hira ensured that we were made to feel like Maharanis throughout our time together. We wish every success for him in the future. I would also like to commend the calibre of local guides who your firm engages with special recognition of a couple of them. Our first days in Delhi had an excellent start with Harry who provided interesting information and insights as well as shepherding us well through the tangles of Delhi's Chandni Chowk streets as well as other sights. I would say that Shelley, our guide during our day in Varanasi, was exceptional in being able to convey information regarding the spiritual significance of the sights we were experiencing both with respect to Hinduism but also Buddhism at Sarnath. His very clear explanations and great depth of knowledge really helped to put meaningful perspective on not only our experiences in Varanasi but also our previous experiences in Bodhgaya. I would be remiss to not mention Pablo in Agra and Giriraj in Jaipur as very good, considerate and adaptable guides. We also really enjoyed the two most atmospheric hotel choices of the Shahpura House in Jaipur and the Shiv Niwas Palace Hotel in Udaipur -- absolutely magical. For the segments on my own, I want to really thank you, Rajeev, for being able to accommodate my spur-of-the-moment request for assistance and assigning Kuldeep Sandhu as my driver for the first weekend -- he was a great problem-solver and thoughtful guide, especially at the Old Fort! In Mumbai, I appreciated both of the women guides who accompanied me on the City tours: Tami and Lena. They were the first women guides for this trip and it was interesting to chat with them about their lives as a woman from Canada, especially since one was from the Parsee community and one was from the Jain community so I could ask questions about the visit to Ranakpur and the broader Parsee community that we know about internationally through the arts. I also want to acknowledge, Nazir, that your advice to include the non-profit led tour to Dharvali with Siddhi as my guide was absolutely correct. It was critically important to gaining an inkling of an understanding of the tremendous dignity of Indian people working so hard to improve their lives and that of their families and communities. I keep talking about this experience as a lasting impression when friends ask me about my trip. I recognize that this is a lengthy email; however, I wanted to highlight the excellent service that you and your team provided to us -- truly making this trip an exceptional and memorable life experience to treasure. I also want to thank each of you for the tremendous effort that you each put into ensuring that everything was well-planned and executed. Rajeev, your willingness to problem-solve and provide assurances and extra services make a huge difference. Thanks again to you and all of your team. I will be pleased to recommend your firm to anyone who is contemplating a trip to India. Sincerely,

Just wanted to let you know that we had a wonderful time on our trip to India last month. We were taken care of by all of your representatives who were very friendly and helpful. Our guide in Nepal,  Bakash, was very knowledgeable and did everything to make our stay exciting. Although at times his English was hard to understand, he was very accommodating and helpful and made that part of our trip very memorable. In India, Sundeep was also a great guide. He told us many interesting things about the places that we visited. I enjoyed all of our excursions and the hotels were wonderful. Thanks for all of your and Madera's help in planning this trip. It is an adventure that I will always remember.