Kathmandu Nepal

Dear Nazir Karnai, President of Explore India, This note is to heartily thank the Explore India Staff (EI) of Rajeev Sharma, Head of Operations, Mendura by telephone, our main driver & assistant, and other drivers and personnel who assisted us for Explore India. When Canadians say, ‘nothing was too much trouble’, we may sometimes exaggerate, but in the case of EI, nothing could have been more apt and honest. No detail was too small, from our initial bookings and EI contacts by telephone to the ease we felt through each thread of the trip. Our destination was India, but our journey was irreplaceable. I would not hesitate to highly recommend EI to anyone who asks and will do so as I write my freelance piece and attach it to my blog (charlesbeale.com). Thank you.  My gratitude and I believe I can speak for the whole group, would not be complete without further thanks to our EI tour guide, Harry Singh, but in this response, I will only speak for myself. Harry taught me many things. He and India are delightful enigmas. Not only was he the best tour guide I have ever had, but he became a kind of personal guru, banker, time manager, and friend. Tour guides come and go, but Harry lives and breathes his beloved India so much so that some of that rubbed off on each and every one of us. In fact, there were times when we had to rein him in, such was his enthusiasm. Harry describes himself as a spiritual healer, and again, some of that personal belief affected us most strongly and positively. He became our personal banker due to the demonetization that began just as we arrived in the country. Without his purse, some of us would have been in dire straits; without his knowledge of how to manage the monetary change, we would have become nervous travellers. Although we sometimes worried about time, as many Westerners do, Harry was able to manage India time for us smoothly and in an unruffled manner. He is also the best-dressed tour guide I have ever encountered. In the end, as the peaceful and kind people of India showed us, Harry was able to deepen our meaning of empathy and love. I would, however, request that in future, Harry assigns more tourists to keep the ledgers for the counting of other than cows.  Most sincerely yours,

I would like to say how much Janet and I enjoyed our recent trip to India and to commend you and your company for the organization of the trip. We would particularly like to recognize the efforts of our tour guide Yuvraj Singh for whom nothing was too much trouble and who was always helpful and informative and polite in answering our many questions. In closing, I would have no hesitation in recommending your company to any future prospective travellers to India. I hope both Yuvraj and yourself are in good health and I wish both of you and Explore India well in the future.

Hi Nazir, it was such a fabulous experience, we had a fantastic time, can hardly believe it’s over! Not only was the tour amazing, the other 6 (we were really lucky) in the group were excellent. The food and the hotels were top notch, excellent value for our dollar. We loved how `things were taken care of``, we just had to have our bags outside the room, what service !!!! I know we will be seeing Mark and Anita here in Victoria. May even travel with them !!

Dear Nazir, I wanted to let you know what a great time we had on our visit to India. We really enjoyed seeing your country, and all of the amazing sites it has to offer. We also found almost everyone we encountered to be very kind and friendly. There is so much beauty in India, and we look forward to visiting again. Everything on the tour was very well coordinated and organized. While I know that some of the people on our trip found the schedule to be a bit too busy for them, I did not think so at all. I believe there was enough down time to rest between locations, and I thought the pace was very good. Our bus driver and his assistant (Ravi & Shankar I believe) were great! They were very friendly and super helpful. I have also never seen anyone who could maneuver a bus like he did! It was amazing the places he managed to take that bus! Lastly, I want to let you know what a great tour guide Arvind was! We really enjoyed having him lead us through the sites of India. He is very knowledgeable and engaging, and his love for your country showed as he described the rich history of the things we saw and answered our questions. I especially enjoyed how if you asked him a question outside of the bus, he would often ask us to wait, and he would answer the question for the entire group on the bus. It made some of the long bus trips very interesting and alleviated some of the monotony of sitting on a bus. He was a great tour guide and I highly recommend him! Thank you all for a great trip. Robin and I really enjoyed our visit. Thank You,

I can only say Helen and I thoroughly enjoyed our time in India. It was very insightful and not a little unsettling and moving at times. This is as it should be. I had a little list of things I wanted to be able to do with the free time we had, as you know, and I accomplished all of them. The support ‘on the ground’ was good and Yajur was a very good guide. He’s very personable, organized and well informed. Please give him my best regards and convey to him my sincere appreciation for being our Tour Manager. He’s a keeper in my opinion. He provided a lot of very good context and insight into the country and its people as well as its strengths and challenges. His ‘lectures’ on the bus as we traveled I personally found very helpful. They got me thinking, asking questions and engaging him in conversation, when possible, to expand my knowledge (as for me this, along with time on the street, is an important part of travel). He has a lot of useful knowledge of the sites we visited also. That and the local and national newspapers available at the hotels were very helpful in that regard. I read them daily. It was a good way to see the part of India we were able to see, especially given my language limitations and lack of extensive prior knowledge of Indian culture. I had done preparatory reading prior to arriving in India. I came away with a better knowledge base and perspective on a very diverse country of 1.2B people. Enjoyed the accommodation, the food and the services provided also. Increased my tolerance for hot spices (in moderation) and Kingfisher beer too. I really can’t offer anything else beyond what I’ve already said. It was a ‘slice of life’ and I personally was very glad I went. Helen likewise.

Don't give it another thought - we all arrived at the airport in plenty of time for the flight. We were absolutely satisfied with everything about the tour. Our guide was excellent and we enjoyed the whole experience. We will definitely recommend your company. Travelled with a great group and quickly became friends. Unfortunately it was a foggy day for the Taj Mahal viewing, but what can you do? Loved the rickshaw ride through the alleyways. Happy Holidays to you too. Thanks for everything.

Dear Nazir, Not having travelled on a tour prior to this trip, Brian and I were a bit concerned about how the itinerary would work for the two of us who tend to be rather "foot loose and fancy-free”. Our interaction with you and Mandira, while arranging our tour, was very positive, so we were quite hopeful that the tour would be just right for us. Brian and I appreciated your attention to detail, to making sure our needs were met and especially your pre-trip phone call to answer any questions we had. Our positive interaction with Explore India continued with all the staff throughout India. Our first meeting with knowledgeable, efficient, and friendly Rajeev who so competently managed all the details throughout the tour and Harry, our erudite, articulate and enthusiastic guide quickly dispelled any concerns we had. Our drivers were quite wonderful, as they took us through the hectic crowded streets of Delhi, Jaipur, Agra, and Varanasi, and through the rural roads that were crowded with oxen and other animals, keeping us safe at all times. Our assistants, in particular, Amid, were charming, taking great care of us and always providing us with much needed cold water whenever we came back to the bus. Our tour was a small group, and we quickly meddled into a cohesive group, enjoying each other’s company and sharing in the delight of exploring northern India together. The tour suited us perfectly, no name tags to wear other than the first morning when we were introduced to each other, no flags to follow, rather just a group of travellers exploring together. The Impressions of India tour was extremely well organized and the itinerary provided us with the opportunity to see the majority of historical sites in the cities and rural areas we visited. India’s history is complex and the tour and Harry our guide provided us with many insights into the past world and architecture of the Mugals, Rajputs, Hindus, Muslims, Sikhs, Jains and Buddhists as well as providing many insights into modern India. All of the sites we visited were both impressive and moving, however, none more so that the shimmering beauty of the Taj Mahal in Agra. While we found the cities fascinating, the countryside and its people were more interesting to both of us. A request to stop by the roadside so that I could photograph the women working in the fields turned into an incredible opportunity to stop at a tiny village where we were able to interact with some of the villagers. I think the villagers were as intrigued with us as we were with them. I was very honored to be given a wee, naked baby girl to hold by a shy young mother. Throughout our trip, we continued to have opportunities to interact with the local people, which was a pleasure for all of us. It was quite interesting that in the rural areas, we were considered exotic, and as a result, a number of the locals asked us if they could take photos of us with their children. It didn’t seem to matter that our Hindi was limited to please and thank you and our only Urdu was thank you, or that many people we interacted with had no English, we were able to communicate with smiling eyes and with joy and appreciation for all the children we encountered. A highlight for all of us was an unplanned stop at a government-sponsored school in rural Rajasthan. We arrived just as the whole school, from kindergarten to high school was meeting in the hot, dusty centre courtyard. The children and teachers were thrilled to meet us and we were equally thrilled to meet them. We were introduced individually, including our occupations (or former occupations) and treated with much respect, especially Brian as a former principal, and Tina as a former mathematics teacher. Our decision to sing Oh Canada was completely spontaneous and utterly moving as the nine of us sang with great pride our national anthem to a rapt audience of students and teachers. Three teenage girls then sang the Indian national anthem with sweet young voices again to a rapt audience of staff, students, and Canadians. All too soon it was time to say goodbye as the students returned to their classrooms and we headed off to continue our exploring. Our hotels were luxurious with wonderfully attentive staff. The food was excellent wherever we were with a variety of curries and Indian specialties available at every meal. There was nothing better than freshly baked naan with each and every meal. Street vendors had small carts with the most interesting and delectable food offerings and as our stomachs grew accustomed to the Indian diet, and with our guide Harry’s direction, we were able to try some local specialties including deep fried vegetarian balls dipped into a spicy cilantro sauce, crispy potato samosas, refreshing plan in Varanasi, local sweets, and masala chai made with camel milk at a small remote tea stand. Indian culture is very different than our own and it was important to us that we not judge the people and their ways through our Western eyes but rather just let ourselves experience all that India had to offer. India is a rich and vibrant country that provided us with the most fascinating multi-sensory experiences and gave us just a small glimpse into its world and its warm and welcoming people. We feel very fortunate to have had the opportunity to have been there and feel equally fortunate to have found your Explore India company which provided us with such an incredible variety of experiences in a short period of time. We definitely could not have seen as much as we did without your fascinating itinerary. Returning home to a very rainy October, we are already thinking of returning to India, and of course, when we do, we will definitely be in touch to book another trip with you. With warm regards and much appreciation,

Hello, Nazir.    I thought I would drop you a note with some comments on our trip to India.  As you know, I was quite apprehensive about the trip before we left, partly because I knew it was going to be a completely new experience for us, and also because of the alerts about the unusually high levels of pollution and the demonetization announcement by Prime Minister Modi which took effect just before we left Vancouver.  (From an outsiders point of view, it appeared that the people most negatively affected by this drastic move were the “have nots”, rather than those who were the primary target.) I will begin by saying that this trip was truly the most memorable travelling experience we have ever had.  We will never forget the sights, the sounds, the people, the colour, the life.     The biggest highlight for us was Varanasi (all aspects of the city and the sights, but especially going out on the River Ganges both in the evening and again at sunrise the next morning.).  It was like stepping into a different world.  I am so glad you suggested that we go there.  It truly does have a spiritual feeling.  A bonus for us was seeing parts of two weddings that took place at our hotel when we were there.  We had never seen an Indian wedding before, and the decorations, music, and colourful dress were fun and entertaining to watch. The tour we took with our guide, Ada, to one of the slums in Mumbai was also an eye-opening and unforgettable experience.  Seeing the recycling of mountains of “garbage; watching the men sewing fabrics in small rooms; having the children play and wave and smile at us (but not asking for money); observing the making of pottery and the use of what appeared to be homemade kilns; watching the preparations for a birthday party with many of the neighbours joining in to help; and on and on.  We had expected an atmosphere of Despair, but instead felt that this was a vibrant, active community, despite the basic nature of the housing and the lack of so many amenities we take for granted.  We have no way of knowing if this slum was representative of the many other slums which were apparent in some of the cities we visited, but we will not forget it.  We also loved Jaipur and are glad we spent an extra day there.  The elephant ride up to the Amber Fort with its wonderful views out over the countryside; the observatory with its enormous and precision instruments; watching the full process of carpet making including weaving, scraping, washing, burning of the fibers with a blow torch; and hand washing (hard work); another wedding which we spent watching by the pool at the beautiful Taj hotel; the street scenes with people, animals, merchants, crazy traffic – all of it was wonderful. We had expected to be impressed with the Taj Mahal in Agra (and we were), but we actually enjoyed the “baby Taj” just as much – fewer people, and our excellent guide pointed out the beauty in the chiseled flower and other patterns in the marble (and we later had a chance to see how this was done).  Walking through Old Delhi was also a fascinating experience, as was our visit to the Sikh Temple, and the beautiful monuments and buildings in New Delhi. The Taj Hotels were great, and I doubt if we will ever see a more beautiful hotel than the Taj Palace in Mumbai.  If I had to choose again, I would have chosen the Taj Hotel in Delhi, rather than the Meridian (which was very nice, but had more of a feel of a business hotel). Our guides were also great – all different, but really good at explaining what we were seeing and giving us the history of all the places we visited.  It was hard to take it all in, but we really appreciated their enthusiasm.  Special kudos go to our guide in Varanasi (Prem?) and in Mumbai (Ada?), but they were all good. 
  Khalid was also very hard-working, sincere, and we really appreciated his extra efforts on our behalf throughout.  We were very sorry about the additional work we caused when we left our suitcase at the airport in Mumbai and really appreciated the time and effort of everyone who helped us get it back.  Anyway, this is a long story, but we really wanted you to know how much we appreciated all your ongoing encouragement and efforts, and those of the people who work with and for you.  If it had not been for you, we never would have gone to India and we would have missed the experience of a lifetime.  We will definitely tell all of our friends that Explore India is the way to go and that India should be on their bucket list.  Many of our friends figured if we could do it, they could do it.  And we did it!  Thanks again Nazir.  We hope to get back to India in a couple of years, and maybe Nepal (and Kashmir when it is more settled).  At that time, we will be in touch. Best regards,

After being home for about 3 weeks now, recovered from the incredible jetlag (how do you do it, going back and forth so often??), and having dug myself out from under at the office, I feel I must write to you and thank you for the absolutely wonderful and amazing trip. For me it was a dream come true, having been fascinated with India since I was about 12. It was more, so much more than I ever imagined! The incredible art and opulence of the palaces, the history, the temples, and the people who work so hard and yet are so open and welcoming - you made it all come to life ….. What an incredible place!!! People ask what I liked best about the trip – a question I can’t answer. The Taj Mahal, of course, stands out, but all the special arrangements you made everywhere, the organization of it all, the private gala dinners, the incredible palaces we stayed in, the shikara ride, the special experiences like the Bollywood Movie and Elephant Polo (!), all of it - unforgettable! Not to mention the welcome and attention we received from everyone, from the tour guides to your and Nazir’s family ….. it was all amazing, and I thank you for making India real for me in such a special way J. Sanjay – I look forward to seeing you in our offices soon so that I can make good on that offer for lunch at Nota Bene! All the best, and thank you all again.

We have to write and tell you how much we enjoyed our recent trip to India, Nepal and Bhutan. Everything, from the first contact with you in the Vancouver office, to the accommodation, food, modes of transportation, and staff who travelled with us was wonderful! The guides were first class, very professional and knowledgeable, and any special request was accommodated with a smile. Our drivers knew every street and highway like the ‘back of their hand” (which is incredible in India!!!). We always arrived on time and in good humour. Having porters at each airport to personally assist us with baggage and tickets relieved a lot of stress. The “surprises” along the journey were really a special treat. The upgrade to a hotel that was rated among the “best 5 in the world” (thought I’d died and gone to heaven there!), to the welcoming drinks with you on a terrace in Connaught Circle; the extra included meals that we hadn’t expected, and we all even had new towels supplied for the overnight train ride from Agra to Varenasi. The willingness of every guide in all 3 countries to accommodate special requests or make slight changes to daily itinerary made the journey all the more pleasant. (Sometimes at the end of a long the day the group voted to eat at the hotel rather than go out). Visiting these three countries should be on everyone’s “Bucket List”. Our memories of India are the people, people, people, vibrant colors, ancient architecture, food, modes of transportation (the rickshaw rides through the back streets of Dehli and Varanasi were incredible - I wish my eyes were a camera!), rides in tuk tuks, and the 2 hour camel ride through local villages. In Nepal the flight to Everest was a “high” light, and the elephant ride in the Chitwan National Forest to look for the one-horned rhino (saw 5 up close and personal!). The flight navigating the approach to the airport in Paro, Bhutan was exciting. While descending the plane weaves between the mountains….bank left, descend, bank right descend….finally arriving safely at the most beautifully decorated airport we have ever seen. The highlights here were the people. Kind, friendly, warm, always smiling. They say that Bhutan is the happiest place in the world, and I believe it. Prayer flags, prayer wheels, the locals dressed in national costume, the markets, ancient bridges, hiking up the mountain to the Tiger’s Nest monastery….well… we made it as far as the Tea house and could look across at it and that was still wonderful. We have been recommending this trip and your company to all our travel friends. While planning this trip with you Nazir you answered all our numerous phone and email questions (“on the train is there a bathroom close to our compartment?”) promptly. The extra help with Carol’s Indian visa was really appreciated. Our trip was all we had hoped it would be because of excellent itinerary, professional staff and courtesy that we received in Vancouver and abroad. We will be travelling with you again!