Kathmandu Nepal

Dear Nazir and Rajeev: It is now nearly a month since my return from my memorable trip to India with my friends, Jodi and Susan, organized by your firm. I wanted to be sure to convey my thanks for the good advice, excellent service and superior organization that you and your team provided. I particularly appreciated your attention to detail and responsiveness to our requests and needs as situations arose or conditions changed. I also wanted to more formally recognize some of the people in your team who made a significant difference in our enjoyment of the trip. I must say that generally we have only the highest regard for all of the individual drivers who so graciously and expertly managed the challenges of Indian traffic and our particular needs with some mobility challenges, motion sickness and other occasional maladies picked up along the way. I would say that your choice of Hira Singh to provide our major travel segment from Delhi to Udaipur was brilliant -- befitting the observation that Hira means Diamond in English. Not only is Hira an excellent driver under all conditions but he is also a very special gentleman. He was thoughtful and caring in every regard: always attentive and responsive to our needs with the anticipation of what would be most safe and comfortable for us in terms of rest stops and places to park near the attractions to deal with mobility challenges and waiting, departures, etc.. He went above and beyond all expectations as he took care of us when we were not feeling well by buying us beverages and snacks (and not accepting any reimbursement) and checking in to make sure we were fine. He even worried that we might be hungry and gave us snacks on the longer drives that were necessary to make our ambitious itinerary. Hira is a tremendous asset to your firm and a wonderful ambassador for the beauty of the spirit of India. One of our guides made the joke that we were the "Three Canadian Maharanis" (we loved this observation and felt it summed up how much we were loving our trip and treatment). Hira ensured that we were made to feel like Maharanis throughout our time together. We wish every success for him in the future. I would also like to commend the calibre of local guides who your firm engages with special recognition of a couple of them. Our first days in Delhi had an excellent start with Harry who provided interesting information and insights as well as shepherding us well through the tangles of Delhi's Chandni Chowk streets as well as other sights. I would say that Shelley, our guide during our day in Varanasi, was exceptional in being able to convey information regarding the spiritual significance of the sights we were experiencing both with respect to Hinduism but also Buddhism at Sarnath. His very clear explanations and great depth of knowledge really helped to put meaningful perspective on not only our experiences in Varanasi but also our previous experiences in Bodhgaya. I would be remiss to not mention Pablo in Agra and Giriraj in Jaipur as very good, considerate and adaptable guides. We also really enjoyed the two most atmospheric hotel choices of the Shahpura House in Jaipur and the Shiv Niwas Palace Hotel in Udaipur -- absolutely magical. For the segments on my own, I want to really thank you, Rajeev, for being able to accommodate my spur-of-the-moment request for assistance and assigning Kuldeep Sandhu as my driver for the first weekend -- he was a great problem-solver and thoughtful guide, especially at the Old Fort! In Mumbai, I appreciated both of the women guides who accompanied me on the City tours: Tami and Lena. They were the first women guides for this trip and it was interesting to chat with them about their lives as a woman from Canada, especially since one was from the Parsee community and one was from the Jain community so I could ask questions about the visit to Ranakpur and the broader Parsee community that we know about internationally through the arts. I also want to acknowledge, Nazir, that your advice to include the non-profit led tour to Dharvali with Siddhi as my guide was absolutely correct. It was critically important to gaining an inkling of an understanding of the tremendous dignity of Indian people working so hard to improve their lives and that of their families and communities. I keep talking about this experience as a lasting impression when friends ask me about my trip. I recognize that this is a lengthy email; however, I wanted to highlight the excellent service that you and your team provided to us -- truly making this trip an exceptional and memorable life experience to treasure. I also want to thank each of you for the tremendous effort that you each put into ensuring that everything was well-planned and executed. Rajeev, your willingness to problem-solve and provide assurances and extra services make a huge difference. Thanks again to you and all of your team. I will be pleased to recommend your firm to anyone who is contemplating a trip to India. Sincerely,

Dear Nazir and Mandira, Very many thanks for your welcome back message. Denise and I had a fabulous ExploreIndia Trip "Mughals and Maharajas". Everything was very well organised and the quality and choice of the hotels were very good, especially the Hotel Madin in Varanasi, where the food, the service and the staff were exceptional. The transportation and visits to places of interest, including the artisan workshops, were also excellent. Our guide, Arvind Sharma, took very good care of our group and completed the picture with his shared insight and enthusiasm for all things "Indian" with his running commentary on the cities, the country's history, the historical sites, and life in India, and really opened our eyes to the real India. And we must not forget the bus driver and his assistant, who were also very hardworking and polite, and their skills at manoeuvering in the traffic were very impressive. Mandira in Vancouver promptly handled any questions or concerns regarding our booking and upcoming trip in a very calm, helpful and friendly manner. You should be very proud of your team, both here in Canada and of course in India. Everything on this trip was outstanding and far surpassed our expectations and we will certainly be recommending Explore India to others. Please pass on our thanks to everybody for a great trip and introduction to incredible India. Very many thanks again, Sincerely, Anthony and Denise Cooper

Hello Mandira and Nazir, We just wanted to thank you for all the help and suggestions during the planning of our recent trip. We had a great time and enjoyed visiting both India and Nepal. We feel that we gained a good glimpse of their history, culture and way of life. Trip organization, our guides, hotels, meals were all superb. We felt safe and well taken care of at all times. Above all, we had fun! Thank you, Zuzana and Allan

Dear Nazir, It’s difficult to put into words what we experienced in India! My husband (who was a last minute replacement) and I absorbed the sights, sounds and smells of this fascinating country and came away with completely different attitudes to it. You delivered on every promise. The hotels were excellent, the food choices met all tastes and the itinerary was full of surprises and extremely interesting. There is one person who deserves much praise and that is Ravi, our tour guide. He was the person who kept us informed and safe. His professionalism and his knowledge are to be admired and it is obvious that he is very experienced at his job. I won’t hesitate to recommend Explore India to all my friends. As far as I am concerned the secret for a successful trip to a country such as India is to engage a reputable company and I knew that I had done that from the very beginning. Thank you. Gemma Brooks Montreal QC

Sorry for the late reply, but Violet and I have been working on – stop since our return from India if February. We have been to many places, but India was by far the most exotic and wonderful country we have ever seen. The people, sights, food, cultures were amazing!  There was nothing that we could mention to improve the experience.  It really was extraordinary. We wish we could have stayed longer.  In fact, if we had known about the extension to southern India, we would have booked that too. Your staff was exceptional.  Everyone was very professional and extremely helpful at all times. We have already recommended your company to several of our friends, and we hope to go back to India with you as soon as we can. Violet and I are already thinking about getting away again.  We are booked to go to the Oceania cruise event on Sunday, April 24th We are extremely happy with the level of service and the quality the Explore India has provided. If you ever need a reference please do not hesitate to ask. Thank you for everything,

Hello, Nazir! Tonight we will be leaving India for Canada and both Hans and I want to thank you personally and your team in India for a marvelous time here.  It has been a trip that we will never forget having seen such interesting places in India and having been witness to a totally different and very interesting land and culture compared to the one we know back home.  We understand now why you are so passionate about your motherland and its people.  We will not forget the people here, the smiles of school children and others, their warmth, kindness, sincerity and hospitality.  How we enjoyed all of the excursions and we were so lucky and took delight in seeing a mother tiger and her three cubs along with riding an elephant at Red Fort in Jaipur! We enjoyed your local guides here very much and our guide throughout the trip Ashish.  What a wonderful man, humorous, entertaining and knowledgeable! Your team leader in Delhi Rajeev has also been very supportive and kind as well and of course nameste to the many other players such as our amazing bus driver, his helper and your drivers to get us back and forth to the airport etc. as they have been exemplary! We were so well received and taken care of! Thank you also for the upgrade to The Grand New Delhi Hotel for our final days as it was not expected. It is very beautiful here and has allowed us time to rest before our departure home. We have come away with new friends too having met other Canadians on this visit, with whom we enjoyed many laughs! May you, and your team continues to thrive and be successful in the years to come. We cannot recommend you more highly. Many Thanks, Sincerely

Namaste, and thanks for the email Nazir. My husband and I are still under the powerful influence of India – having thoroughly enjoyed the 2 weeks we had there. It’s really difficult to synthesize our experience but I will try to give some feedback. Both of us felt that we learned so much and really broadened our understanding of cultural and political issues in addition to seeing, tasting, smelling, and tasting some of India’s diversity.  I really appreciated the diverse environments:  urban, heritage sites, forest reserve, streets/river exposure in Varanasi, the roadside rural life viewed as we traveled between major sites.  I’m especially glad that we added on the Varanasi trip which broadened our experience considerably. We were ever so fortunate in the timing (just after the monsoon season) and got to see a relatively ‘green’ India. Several local guides commented that we were a ‘lucky’ group in terms of being in the right places at the right times for certain things – such as seeing tigers, getting to the Taj Mahal just prior to its ‘mudding’. The tour itinerary was well planned and varied – given that any group of 22 people will have different preferences. We found our tour guide to be excellent: knowledgeable, flexible, and always anticipating when/where changes might be needed either for our comfort or safety. Many thanks for that. And he was ever so patient in spite of challenging situations. I’m a cautious traveller (in contrast to my husband) but even I felt very safe. Our guide was extremely good at keeping us together while also allowing plenty of photo ops, cooling down periods, and preparing us for the next point of interest. The tour guide was very good with history and cultural information that made the bus travel time both informative and seem shorter. All contacts were very friendly, courteous, and helpful. One hardly mentioned an issue and it was addressed;  To summarize, the trip was amazing!  We are so very glad we went and still bask in India’s glow. Fond memories, great photos, and a great appreciation for the country and its peoples!  Please convey our thanks to all who made the trip possible. Regards,

Thank you very much for the welcome home card. The trip was quite wonderful. Your organisation and attention to detail made the holiday nearly perfect – I can’t hold you accountable for the weather! I hadn’t expected to be staying in such luxurious hotels but certainly enjoyed them. Another bonus was that you had included tips for hotel staff so we did not have to constantly think about that. I don’t usually like the designs on vacation bags but your elephant design for Explore India replicated on the small bag and duffle bag is very appealing and I enjoy using them. Please keep me on your mailing list for future trips. It is unlikely that I will be travelling in the next year or so but would certainly like to visit another part of that magnificent country at some time.

Hi Mandira, this trip, as you may recall, had been planned and revised over the past year. Thanks to your and Nazir's efforts, we thoroughly enjoyed our trip to India and Nepal. Nazir's suggestion of finishing our trip in Nagarkot was especially appreciated, we viewed the sunrise over the Himalayas from our balcony! Our guide, Mr. Mustafa Shah, made our visit to Delhi, Agra, Ranthambore and Jaipur a very relaxed and pleasant experience. He included our entire tour group to partake in a very colourful Holi celebration, something we'll never forget! Our private tour in Kathmandu was great! Our Kathmandu native guide, Deepak, was very welcoming and we enjoyed our time learning about Nepal, past and present. Everyone we met, associated with Explore India, was professional and very courteous. Our return flight from Kathmandu to Delhi was delayed yet Deezam (sorry if misspelled) was there to pick us up and got us back in time for our flight home later that night. There is so much yet to see in India! Jeff & Deborah

Thank you for enquiring how the trip went. It was an excellent adventure, so many wonderful places and monuments to see. India is a dynamic place to visit. For me, the trip to Jaipur was the highlight! The walls and the palace and the history were incredible. But the elephant ride! Such a thrill for a westerner to be that close to an animal that has been in books and stories we have all been exposed to all of our lives. I would have welcomed more time to spend with those animals when they were at rest and not working. A great opportunity. The air-conditioned bus was a god-send with the high temperatures and humidity at the beginning of October. Our guide was excellent, very knowlegable and personable. Overall, it was a memorable trip. This is not Explore India’s fault, but I would expect you would want to correct this little glitch. I would use Explore again to tour magnificent India! Sincerely, Carolyn Feldinger